With Glasses Bag Eye Protection Anti-Blue Light Foldable Reading Glasses Ultra Light Frame Eyeglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Refund Nightmare: $246 Lost, No Human Help! 😤💔
Let me tell you about my terrible online shopping experience, hoping it serves as a cautionary tale for everyone. GlassesUSA has still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on February 24th, and the tracking number still shows it stuck in Atlanta, Georgia. All I ever get are bot responses telling me it's "in transit." I felt compelled to leave this review and try engaging customer service one last time because I desperately need my money back and cannot get a human to help.
Customer: My order #105081183, placed back on February 24th, never arrived, and I still haven't received my $246 refund. The tracking just says it's stuck in Atlanta. CS Rep: I understand your frustration. Let me check order #105081183 for you. Our system still indicates the order is in transit. Customer: "In transit" is all I ever hear from your automated system! It's been weeks, and I'm out $246 for glasses I never received. What are you going to do to actually get me my money back? CS Rep: I sincerely apologize for the delay and the inconvenience this has caused. I will escalate this immediately and initiate a full refund for your order. Please allow 7-10 business days for the funds to reflect in your account. Customer: 7-10 business days? After all this time, and me having to chase you down just to acknowledge the problem? Can't it be faster? CS Rep: I understand your concern about the timeline. That is the standard processing time for refunds once they are approved. I've marked it as urgent on our end. You should receive a confirmation email shortly.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the desperate need for real customer support.
From Online Glasses Hell to Mozaer.com Heaven! ✨ My Redemption Story!
Speaking of comfortable reading, I’ve found the secret to truly enjoying my digital life without straining my eyes. It's transformed my evenings, making screen time so much more pleasant and my eyes feel wonderfully rested. If you're looking for a similar game-changer, you absolutely have to check out these amazing Foldable Anti-Blue Light Reading Glasses. They're not just stylish; they're incredibly practical, offering superior eye protection in an ultra-light, foldable design that fits perfectly into any bag. Trust me, your eyes will thank you! My last online glasses purchase was a nightmare 😤. I ordered a pair, but it never arrived, and getting my $246 refund was an absolute battle. All I got were automated "in transit" messages, and customer service felt non-existent; it was like talking to a wall. I was so frustrated and out of pocket for weeks ðŸ˜.
After that terrible experience, I was hesitant to buy glasses online again. But I desperately needed a new pair, and traditional stores are so expensive. I decided to give online shopping one last try, this time with Mozaer.com, hoping for a different outcome 🤔.
I am so glad I did! As one reviewer put it, "The process was very simple and the shipping was fast. I do recommend taking measurements unless you have the measurements from a pair of glasses that fit well. I will definitely be ordering a second pair from Mozaer.com." This couldn't be more true for me.
The process was incredibly simple, and the shipping was surprisingly fast. I needed a new pair of reading glasses, and Mozaer.com's selection was fantastic. I was so impressed with the quality of the frames and lenses; everything felt premium. And the customer service? A breath of fresh air! Responsive and genuinely helpful, unlike my previous ordeal. It's such a relief to finally find a company that values its customers and delivers on its promises. The value for money is outstanding, and the entire experience was so smooth and enjoyable ✨. I will definitely be a returning customer! 😃
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