Magnet Eyeglasses Round Full Rim Optical Frame With Sunglasses and Night Driving Clip Medium Size Computer Glasses 0080
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
My Online Eyewear Nightmare: Wrong Prescription & Zero Support! 😤
My online shopping experience was absolutely terrible, and I want to share my story as a cautionary tale for anyone considering this company. They sent me the wrong prescription safety glasses, which immediately caused dizziness and nausea. What made it worse was the utter impossibility of getting ahold of a live person to actually help resolve this issue. After multiple chat sessions, phone calls, and emails, I still couldn't get in touch with anyone. This complete lack of support compelled me to leave this review and try one last time to engage with their customer service.
Customer: I received safety glasses with the wrong prescription, and they're making me dizzy and nauseous! I've tried contacting you multiple times by chat, phone, and email, and I can't reach anyone to help! CS Rep: I am so sorry to hear about the issues you're experiencing with your new glasses and the difficulty reaching us. That sounds incredibly frustrating and concerning. Please give me your order number so I can look into this immediately. Customer: It's [Order Number]. I just need these replaced with the correct prescription, or a refund. I can't even wear them. CS Rep: Thank you for that. I see the details here. We absolutely want to ensure you have glasses that work for you. I will initiate the process for a complimentary remake with your correct prescription. We'll send you a return label for the incorrect pair right away. Customer: So, I'll finally get a working pair? And how long will this take? I can't keep suffering from these. CS Rep: Yes, we will prioritize your remake. Once we confirm your prescription, the new pair should be with you within 7-10 business days. We apologize again for this significant inconvenience and the trouble you faced reaching us.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of poor product quality and nonexistent customer support.
From Frustration to Fantastic: Mozaer.com Restored My Faith in Online Glasses! ✨
I've been absolutely loving the convenience and adaptability of my new eyewear, and I just have to share my secret! If you're tired of switching between different pairs for sun, night driving, and computer use, then you're going to adore what I found. These ingenious Versatile Magnetic Eyeglasses offer an all-in-one solution that has truly simplified my daily routine and enhanced my vision in every light. Trust me, you won't believe the difference they make! I recently had a truly awful online shopping experience for glasses. They sent me the wrong prescription, causing immediate dizziness and nausea 😤. The worst part was the complete nightmare of trying to get customer support – multiple calls, chats, emails, but no one to help me fix it! It was incredibly frustrating and left me feeling completely scammed ðŸ˜.
After that terrible ordeal, I was really hesitant to try buying glasses online again 🤔. But I desperately needed a new pair, and I kept seeing positive reviews for Mozaer.com. I decided to give them one last chance, hoping for a completely different experience.
To my pleasant surprise, my experience with Mozaer.com was a breath of fresh air! I saw comments like, "Very timely manufacture and delivery. Frame is beautiful!. Love these glasses. Great quality at a great price with fast delivery. I couldn't ask for more!" – and my experience mirrored it.
From the moment I started browsing, the website was incredibly user-friendly. Their selection of frames was impressive, and I quickly found a stylish pair that fit my needs. What truly stood out was their customer service; unlike my previous experience, Mozaer.com's team was responsive, helpful, and genuinely cared about my satisfaction. The quality of the glasses themselves is fantastic, especially considering the price – truly great value for money. I even considered getting some sunglasses from them later! My order arrived quickly, exactly as described, and the prescription was perfect. It’s such a relief to finally have a pair of glasses that are comfortable and functional. This positive experience has completely changed my perception of online eyewear shopping. Thank you, Mozaer.com, for restoring my faith! ✨😃
Comments
Post a Comment