Germany Brand Ultra-Thin and Ultra-Light Stainless Steel Eyeglasses Frames Blade Square Gold Men Myopia Eyeglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ A Serious Warning: Wrong Prescription & Non-Existent Customer Service
I'm writing this as a warning to anyone considering buying glasses online. My experience was not just inconvenient; it was genuinely sickening. I ordered a pair of prescription safety glasses, and what I received was completely wrong, causing me severe dizziness and nausea. My frustration reached a boiling point because after this dangerous mistake, it’s been impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t in touch with anyone. I recommend buying from another company even if it’s a few more dollars. The review and this conversation are my last-ditch effort to get this fixed.
Customer: I've tried emailing and calling for a week. You sent me the wrong prescription and these glasses are literally making me sick. I need this fixed immediately.
CS Rep: I am so sorry to hear that. Providing the wrong prescription is a serious error, and I sincerely apologize for the physical discomfort it has caused you and for our failure to respond sooner. Can I please have your order number so I can pull up your details right away?
Customer: My order number is 785-02B. This isn't just a mistake, it's a safety issue. I use these for work. Getting dizzy on the job is dangerous.
CS Rep: You are absolutely right, and I completely understand your frustration. I have your order now. I see the prescription you submitted and I am flagging this for an immediate, priority remake at no cost to you. We will ship the correct pair via expedited post.
Customer: Fine. And how do I send these useless ones back? I'm not paying for shipping on your mistake.
CS Rep: Of course not. I am emailing you a prepaid return label right now. You won’t be charged a cent. I will personally monitor the remake to ensure it is correct and ships out by tomorrow.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Customer Service Nightmare to a Dream Come True ✨
I've honestly been blown away by how comfortable and stylish these frames are, and many of you have asked what I'm wearing. The secret is in their design. This isn't just any pair of glasses; it's a piece of exceptional Ultra-lightweight German Eyewear that blends sophisticated engineering with a minimalist aesthetic. If you've been searching for that perfect pair you can wear from morning to night without a second thought, you absolutely have to see these for yourself. I almost gave up on buying glasses online entirely. My last experience with another company was a complete disaster. 😤 They sent me the wrong prescription, and the glasses made me so dizzy and nauseous, it was genuinely sickening. To make matters worse, their customer service was non-existent. I spent a week trying to reach a real person to fix their dangerous mistake, but I got nothing but silence. It was infuriating and a total waste of money. ðŸ˜
After that nightmare, I was incredibly skeptical about trying again. 🤔 But a colleague recommended Mozaer.com, mentioning how smooth their process was. Seeing their positive reviews, I cautiously decided to give it one last try. I’m so glad I did, because my experience mirrored this one I saw online: "Didn't have issues, got exactly what I ordered in the time frame that that was promised. I'm happy with my purchase."
It was a breath of fresh air! The Mozaer.com website was intuitive and easy to use. My Germany Brand Ultra-Thin frames arrived quickly, and they are perfect – lightweight, stylish, and most importantly, the prescription is spot-on. The quality is outstanding for the price. While browsing, I was impressed by their wide selection and even found some great male reading glasses that I'm considering getting for my father. Mozaer.com has completely restored my faith in buying eyewear online. What a difference a good company makes! ✨😃
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