Classic Cycling Glasses Men Women Flat Top Bike Goggles Male Sport Cycling Sunglasses for Men Trend Mountain Eyewear UV400
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
🚨 A Dangerous Mistake & A Customer Service Nightmare
I’m writing this as a warning about my truly awful online shopping experience. I needed prescription safety glasses for work, but what I received was a nightmare that made me physically ill. After this whole ordeal, my honest feeling is that they sent me the wrong prescription safety glasses, causing dizziness and nausea. It’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t in touch with anyone. I recommend buying from another company even if it’s a few more dollars. It was this complete inability to get help for such a dangerous mistake that forced me to finally leave a review and keep trying to contact customer service until someone picked up.
Customer: Finally, a person! I have been trying to reach someone for days. You sent me the wrong prescription safety glasses and they are making me dizzy and sick.
CS Rep: I am so terribly sorry to hear that, and I sincerely apologize for the difficulty you've had reaching us. That is completely unacceptable. Can I please get your order number to pull up your details immediately?
Customer: It's 58291B. This isn't just an inconvenience; it's a safety issue. I can't work and I've had a constant headache because of your company's mistake.
CS Rep: I understand completely, and I see the order now. This is a serious error on our part. We will be issuing you a full refund and sending the correct pair with priority shipping, at no cost. I am personally going to verify the prescription with our lab.
Customer: A full refund and the correct glasses? That's a start. I need confirmation that this is being fixed today.
CS Rep: Absolutely. You will receive an email confirmation of the refund and the new order within the hour. Again, I am deeply sorry for the distress this has caused.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Shopping Nightmare to a Dream Come True! ✨
My recent rides have been absolutely transformed, and many of you have been asking about the gear that made such a difference. It's amazing how the right equipment can boost both confidence and performance. Specifically, the clarity and comfort I experienced were on another level, thanks in large part to my eyewear. A high-quality pair of UV400 Cycling Sunglasses isn't just an accessory; it's an essential tool that shields your eyes and sharpens your focus. If you're curious to see what I'm talking about and want to experience this game-changing gear for yourself, check out the link below. I have to be honest, my last attempt at buying glasses online from a different company was a total nightmare. 😤 They sent me the wrong prescription safety glasses, which made me so dizzy and sick I couldn't even work. The worst part was the customer service—it was impossible to get a real person on the phone to fix their dangerous mistake. I was so frustrated and ready to give up on buying eyewear online for good. ðŸ˜
After that disaster, I was incredibly skeptical about trying again. 🤔 But I really needed some new cycling sunglasses and a friend mentioned they had a good experience with Mozaer.com. I was browsing their site and saw a review that caught my eye: "I am very pleased with my glasses and how promptly I received them I will recommend Mozaer.com to my friends and family." That little bit of assurance was enough for me to give it one last shot.
And I am so glad I did! What a completely different experience. ✨ The website was seamless, the prices were amazing, and my order shipped out super fast. The sunglasses arrived perfectly and the quality is fantastic for the price. It was such a relief to have a smooth, hassle-free transaction. The whole experience was so positive that I’m already looking for my next pair. My dad needs some new reading glasses, and I know exactly where I'll be shopping for him. Mozaer.com has officially restored my faith in online eyewear shopping! 😃
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